Privacy Policy

At Nearbylifes("we" or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

Nearbylifes collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a Nearbylifes account, submit a listing, or contact us for support.

  • Personal Identifiers: Name, email address, phone number, and physical address.
  • Professional Data: Business licenses, certifications, and trade history for service providers.
  • Usage Data: How you interact with our platform, including search queries and view duration.
  • Device Information: IP address, browser type, and operating system identifiers.

2. How We Use Your Information

We use the data we collect to provide, maintain, and improve the Nearbylifes ecosystem. Specific uses include:

  • Service Fulfillment: Connecting housing seekers with verified landlords.
  • Safety & Verification: Running automated and manual audits on professional service providers.
  • Communication: Sending transaction updates, security alerts, and administrative messages.
  • Personalization: Tailoring search results based on your previously viewed regions and categories.

3. Data Retention and Security

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

We implement advanced technical and organizational measures to protect your data, including end-to-end encryption for private messaging and restricted access controls for sensitive provider documentation.

4. OPT-OUT (Your Rights)

We respect your privacy choices. You have the following Opt-Out rights:

  • Marketing Communications: You may opt-out of receiving promotional emails from us by clicking the "unsubscribe" link in any email or by contacting us at service@nearbylifes.com.
  • Cookies: Most web browsers allow you to manage cookie settings. You can choose to block or delete cookies, though this may affect the functionality of certain site features.
  • Data Deletion: You may request the deletion of your account and personal data at any time by sending a formal request to our support email.
  • Tracking: You can opt-out of third-party behavioral tracking through your browser’s "Do Not Track" settings or through industry-standard opt-out platforms.