Office Operations Manager | Monrovia | On Site | Full-Time (Monrovia)

About This Jobs

Greetings. Thank you for your interest in our Office Operations Manager position, a full-time, on-site role located in our Monrovia office. Before applying, we kindly request that you only submit an application if you can answer "Yes" to these three questions. Thank you.

Qualification Questions

• 1) Are you authorized to work in the United States?
• 2) Are you able to work Monday through Friday from 9:00 AM to 6:00 PM on-site at our Monrovia office?
• 3) Do you have three or more years of experience managing or overseeing office operations (not merely supporting tasks)?

About Us

Established in 1992, The Pacific Bridge Companies (TPBC) has strong roots in financial services and community advocacy, dating back to the 1930s when our founder's grandfather led efforts to eliminate racially discriminatory practices in the U.S. life insurance industry.

Today, we focus on making global financial navigation accessible. Global citizens often struggle to interpret complex cross-border laws related to insurance, investments, banking, taxes, and legal matters. We assist financial advisors in guiding these clients wherever their lives take them by offering advice, financial planning strategies, and connections to other finance and insurance professionals ready to help.

Initially targeting individuals and companies living multinational lives between Asia and the United States, we are now expanding to meet rising demand for similar services in other regions. That is why we need you.

About the Job

Do you enjoy being the steady force that keeps things running smoothly behind the scenes? Are you someone who can identify what needs to be done, take action, and accomplish it without requiring detailed instructions? Do you love creating a welcoming atmosphere and ensuring seamless workflows, whether working alone or with team members?

We are seeking a warm, resourceful, and technology-savvy Office Operations Manager to serve as the central anchor of our team. In this role, you will be the friendly and reliable presence that keeps our workspace organized, functional, and filled with positive energy. You will be the essential link that holds many moving parts together, solving problems before they arise and ensuring everything stays on course.

You will also provide key administrative support and project coordination for the team and leadership, maintaining schedules, systems, and operations with a spirit of service. This role is perfect for someone proactive, analytical, organized, and always ready to assist, someone who needs only the objective, not step-by-step guidance.

You Are the Ideal Candidate If You:

• Are a natural problem-solver who takes initiative to turn goals into results without requiring step-by-step direction
• Are tech-savvy and eager to learn, with strong skills in Microsoft Office 365 and an interest in exploring new tools and AI solutions
• Are exceptionally organized and detail-oriented, able to balance administrative support and project coordination
• Are a strong communicator with excellent interpersonal, verbal, and written skills
• Are equally comfortable working independently during quiet periods and collaborating with busy in-person and remote team members
• Are analytical and process-minded, always seeking ways to improve efficiency and workflows
• Are passionate about supporting others, building systems, and helping the entire team stay organized and on track
• Are flexible and open to occasional evening or weekend support for special events

Roles and Responsibilities

Be Our Office Anchor

• Serve as the dependable daily presence that keeps the office running smoothly and positively
• Create and maintain a welcoming, well-organized space that supports both productivity and team spirit
• Take initiative by identifying and addressing what needs to be done without waiting for direction
• Greet vendors, manage service appointments and deliveries, and handle fluctuating office energy with ease

Office, Executive and Administrative Support

• Answer phones warmly and professionally; manage incoming mail and document preparation
• Support leadership with scheduling, executive assistance, and coordination of materials
• Maintain both digital and physical filing systems; manage inventory, supplies, and office deliveries

Facilities and Vendor Coordination

• Oversee office facilities by scheduling repairs or maintenance, coordinating with building management and external vendors
• Ensure safety compliance and manage service timelines, quotes, and approvals

Technology and Project Coordination

• Partner with IT to keep devices and systems running smoothly; maintain logs for company tools and accounts
• Support internal processes including records management
• Take ownership of cross-functional project coordination, keeping tasks on track, aligning stakeholders, and serving as a key liaison between teams to reduce miscommunication

Team and Culture Support

• Assist with onboarding logistics such as workspace setup
• Help plan and support team events, celebrations, and team-building activities
• Offer cross-functional on-site support for HR, IT, and other departments
• Contribute to a connected, positive, and inclusive team culture, including for remote team members

Please visit our careers section on our website at thepacificbridgecompanies.com and use our form to apply. We look forward to connecting with you soon. Thank you.