Administrative and Sales Assistant - Burbank Metal Supply (Burbank)

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Job Overview

Burbank Metal Supply is looking for a highly organized, proactive, and customer-oriented Administrative and Sales Assistant to support daily office operations and sales activities. This position is ideal for someone who thrives in a fast-paced setting, communicates in a professional manner, and enjoys balancing administrative tasks with client support and sales coordination.

The Administrative and Sales Assistant will serve as a primary contact for customers, vendors, and internal team members, while helping ensure efficient day-to-day operations throughout the business.

Key Responsibilities

Administrative Support

• Answer and route incoming phone calls and emails in a professional manner
• Manage calendars, appointments, and scheduling
• Prepare invoices, purchase orders, quotes, and other business documents
• Maintain organized digital and physical filing systems
• Assist with inventory records, order tracking, and data entry
• Support office organization and daily operational needs

Sales Support

• Assist customers with inquiries about products, pricing, availability, and order status
• Prepare and follow up on customer quotes and sales orders
• Coordinate with warehouse and delivery teams to ensure timely fulfillment
• Build and maintain positive customer relationships through excellent service
• Support outbound sales efforts and follow up on leads as needed
• Help maintain CRM and customer account records

General Duties

• Coordinate with vendors and suppliers as necessary
• Assist with reporting, spreadsheets, and operational tracking
• Support special projects and company initiatives
• Maintain professionalism and confidentiality in all interactions

Qualifications

• One to three years of experience in administration, office work, customer service, or sales support preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in basic computer systems
• Experience with invoicing, CRM systems, or inventory software is a plus
• Positive attitude, reliability, and a strong work ethic

Preferred Skills

• Experience in construction, manufacturing, metal supply, or industrial sales environments
• Familiarity with inventory management and order processing
• Comfortable communicating with contractors, vendors, and business clients

Pay: $25.00 per hour

Benefits

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

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