M2B Wellness Spa Operations and Wellness Manager

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M2B Wellness is looking for a highly organized, proactive, and positive Spa Operations & Wellness Manager to help manage and expand the operational aspects of our luxury women's wellness brand. This role is perfect for someone with previous spa management and administrative experience who excels in a fast-paced, heart-centered environment and is passionate about wellness, hospitality, organization, and premium client care. The main focus of this position will be handling spa bookings and daily operations for our spa located within an OBGYN office. As the role develops, responsibilities may grow to include supporting mobile spa logistics and eventually communications and coordination for the M2B events and wellness activation division. This is a growth position with long-term potential within a rapidly expanding wellness brand.

Primary Responsibilities

Clinic Spa Operations & Booking Management The top priority of this role will be overseeing operational flow and scheduling for spa partnerships and wellness rooms. Responsibilities include:

• Managing spa bookings and appointment flow
• Coordinating practitioner schedules
• Managing booking software and scheduling systems
• Handling spreadsheets, operational systems, and data entry
• Assisting with client intake and confirmations
• Coordinating room readiness and wellness setup
• Supporting front-end client communication
• Maintaining smooth day-to-day clinic spa operations
• Helping create a calm, luxury-level patient experience

The ideal candidate must be extremely organized, detail-oriented, and comfortable managing multiple tasks simultaneously.

Secondary Responsibilities

Mobile Spa Coordination As operations expand, this role may also assist with:

• Coordinating mobile spa appointments
• Organizing therapist schedules and travel logistics
• Managing client communication and confirmations
• Supporting operational systems for in-home wellness services
• Assisting with inventory, supplies, and wellness setup

Future Growth Role

Event & Communications Support As hours and responsibilities increase, this role may evolve to assist with the communications and wellness event side of M2B Wellness, including:

• Newsletter coordination
• Brand communications
• Event organization and logistics
• Sponsor and guest coordination
• Wellness activations
• Social media coordination
• Marketing support
• Press and community outreach assistance

This is an exciting opportunity for someone interested in growing alongside a wellness and lifestyle brand that combines luxury wellness, women's health, community, and experiential events.

Required Experience & Skills

• Previous spa management or wellness operations experience required
• Experience with booking software, scheduling systems, spreadsheets, and data entry is very important
• Strong administrative and organizational abilities
• Excellent communication skills
• Ability to multitask and prioritize efficiently
• Comfortable managing schedules and operational systems
• Experience in hospitality, wellness, luxury service, or client care environments preferred
• Social media, event, or marketing experience is a plus

Personality & Culture Fit

We are looking for someone who is:

• Organized
• Detail-oriented
• Positive and easygoing
• Professional yet warm
• Calm under pressure
• Proactive and solution-oriented
• Passionate about wellness and women's health
• Excited to grow with a purpose-driven company

At M2B Wellness, we believe wellness is more than a service — it is an experience. We are building a community-centered luxury wellness brand focused on supporting women through every stage of life. Part-time to start with opportunity for growth and expanded leadership responsibilities. M2B Wellness Luxury Integrative Wellness for Women in Every Stage