Dispatcher / Office Assistant (Tarzana)

About This Jobs

We are a growing plumbing service company seeking a motivated, organized, and dependable Dispatcher and Office Assistant to join our team. This role is well suited for individuals with experience in plumbing, residential construction, home services, customer service, collections, or dispatching.

Job Responsibilities

• Efficiently dispatch and coordinate plumbing service calls
• Communicate with customers and technicians throughout the day
• Schedule and confirm appointments
• Assist with customer collections and payment follow-up
• Support daily office operations and administrative tasks
• Maintain accurate customer records and job information
• Provide professional and friendly customer service
• Assist with phone sales and customer follow-up

Qualifications

• Plumbing, construction, or home service experience preferred
• Dispatching, office assistant, or collections experience is a plus
• ServiceTitan knowledge preferred
• QuickBooks knowledge preferred
• Strong communication and organizational skills
• Ability to multitask and work under pressure
• Positive attitude and willingness to grow with the company

What We Offer

Competitive starting salary with opportunity for growth based on performance. Supportive work environment with a team of dedicated professionals. Room for advancement within the company.

Schedule

Full-time position with hours from Monday to Friday, starting at 7:45 AM. Flexibility required to support company operations.

To Apply

Please email your resume and a brief summary of your experience to: info@emeraldgreenplumbing.com

We look forward to hearing from you.