Office Dispatcher / Collections Coordinator (Tarzana)

About This Jobs

We are a growing plumbing service company seeking a motivated, organized, and dependable Dispatcher to join our team. This role is well-suited for individuals with experience in plumbing, residential construction, home services, customer service, collections, or dispatching.

If you excel in a fast-paced office setting and enjoy assisting customers while supporting field technicians, we would like to hear from you.

Responsibilities

• Dispatch and coordinate plumbing service calls efficiently
• Communicate with customers and technicians throughout the day
• Schedule and track appointments
• Assist with customer collections and payment follow-up
• Support office operations and maintain accurate records
• Help team members navigate ServiceTitan CRM when needed
• Deliver professional and friendly customer service

Qualifications

• Plumbing, construction, or home service experience preferred
• Dispatching or collections experience is a plus
• ServiceTitan knowledge preferred
• Bilingual Spanish highly preferred
• Strong communication and organizational skills
• Ability to multitask and work under pressure
• Positive attitude and willingness to grow with the company

What We Offer

• Competitive starting salary with opportunities for performance-based growth
• 5% commission on phone sales
• Comprehensive training on ServiceTitan and ongoing professional development
• A supportive work environment with a team of dedicated professionals
• Room for advancement within the company

Schedule

• Full-time position, Monday to Friday, starting at 7:45 AM
• Flexibility required to support company operations

To Apply

Please email your resume and a brief summary of your experience to: payroll@repipe1.com

We look forward to hearing from you.