Office Customer Service Representative (CSR) (Chino)
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Office Customer Service Representative (CSR)
Details:
- Temporary to Permanent Hire
- Hourly Pay Rate: $18.00 to $20.50
- First Shift: 8:00 AM to 4:30 PM (schedule may vary slightly; Saturday rotation required)
The Customer Service Representative (CSR) supports the daily operations of a third-party logistics (3PL) warehouse and final mile delivery network. This position focuses on delivering outstanding customer experiences by managing order inquiries, scheduling deliveries, resolving issues, and facilitating communication between clients, drivers, and internal teams. The CSR serves as the primary contact for customers, retailers, and delivery partners to ensure timely, accurate, and high-quality service.
Requirements:
- 1 to 3 years of customer service experience, ideally in logistics, transportation, or warehousing.
- Familiarity with 3PL operations, last-mile, or white-glove delivery services is a plus.
- Proficiency in Microsoft Office and logistics software (e.g., TMS, WMS, CRM).
- Ability to handle multiple tasks in a fast-paced, deadline-oriented environment.
- Strong attention to detail and dedication to customer satisfaction.
Apply Here:
Ontario Branch
1950A S. Grove Ave, Unit 111, Ontario, CA 91761
Online
https://prospectsemploymentservices.com/apply-now/
For More Information (Office Hours: 8:00 AM to 4:30 PM):
Grecia: 909-434-3983
Nataly: 909-708-2303
Abby: 760-987-3623