Customer Service Clerk (Anaheim)
Description
The Space & Details
About This Jobs
West Coast Arborists, Inc., a unionized organization and a frontrunner in tree maintenance, has been providing high-quality tree care and management services to municipalities and public agencies since 1972. Our professional reputation has fueled annual growth, creating promising opportunities within the urban forestry sector.
Position Available: Customer Service Clerk
West Coast Arborists, Inc. is seeking a Customer Service Clerk to join our corporate office in Anaheim.
This role involves managing customer relations and providing support for a growing municipal contractor. The clerk acts as a bridge between clients and tree care teams, while also offering general assistance to the assigned Area Manager and supporting the Customer Service Representative or Customer Service Manager.
Work Schedule
6:30 a.m. to 5:00 p.m., Monday through Friday
Salary
The pay range is $23.75 to $29.43 per hour, depending on experience.
Compensation
- Health Insurance
- Dental Insurance (50/50 cost sharing)
- 401K Retirement Plan
- Vacation and Holiday Pay
- Paid Sick Leave
- Credit Union Access
- Year-End Bonus
Regular Job Duties
- Reception duties, including answering phones and providing customer service.
- Maintain, organize, and update contract filing systems.
- Facilitate contracting tasks such as mapping, Underground Alert, data entry, field book preparation, list preparation, filing, service alerts, public relations, errands, and more.
- Perform other clerical tasks, including sorting, copying, posting, addressing, and stuffing envelopes.
- Handle additional routine duties like typing labels, forms, and simple correspondence, as required.
Qualifications
- Proficiency in MS Word, MS Excel, and Outlook.
- Bilingual in Spanish is preferred.
Application Process
Interested candidates must complete an employment application and submit a resume. Applications can be filled out online at www.wcainc.com. Resumes should be sent to wcahiring@wcainc.com. For inquiries, call 800-521-3714.
Equal Opportunity Employer