Now Hiring - Immediate Needs (Corona)

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Revised Job Advertisement

Precise Personnel is currently seeking a Customer Service Representative to join an electric scooter company based in the city of Corona.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or live chat in a professional and timely manner.
• Assist with order processing, shipment tracking, and return procedures.
• Maintain precise customer records and update data within the system.
• Collaborate with other departments, including sales, logistics, and warehouse, to address customer concerns.
• Handle complaints or issues related to products or services with empathy and efficiency.
• Provide customers with product details and support as required.
• Ensure a high standard of customer satisfaction through exceptional service.

Requirements:

• Prior experience in customer service is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving capabilities and attention to detail.
• Comfortable using computers, order management systems, and email tools.
• Ability to multitask and thrive in a fast-paced work environment.
• Excellent attendance record and reliability are essential.
• Bilingual abilities are a plus but not mandatory.

This is a long-term position. The hourly pay range is $21 to $23, with negotiable options.

Location: 941 Mission Blvd, Suite L, Ontario, CA 91762
Phone: 909-906-2077