EXCITING CUSTOMER SERVICE REPRESENTATIVE (CSR) / FRONT COUNTER ASSISTA (Corona)

About This Jobs

Customer Service Representative (CSR) / Front Counter Assistant

Overview: Become part of our family-owned automotive repair shop in Corona, which receives high ratings. This Customer Service Representative role is ideal for individuals coming from retail, restaurant, or parts store backgrounds who are looking for a career change. We provide a distinctive work environment that prioritizes transparency and quality.

Responsibilities

• Handling phone calls and scheduling appointments.
• Managing customer check-in and check-out processes.
• Supporting the service writer with front counter tasks.
• Overseeing parts inventory and orders.
• Keeping the service drive, office, and waiting areas clean and organized.

Qualifications and Requirements

• Strong interpersonal and phone communication abilities.
• Background in Customer Service, Hospitality, or Administration.
• Exceptional organizational and communication skills.
• Basic computer proficiency.
• Capability to manage a high volume of calls, customers, and documentation.
• Must be able to lift over 30 lbs. without help.
• Must be able to enter and exit various vehicles without assistance.
• Must be able to drive a motor vehicle while transporting passengers.
• Bilingual skills are considered an advantage.

How to Apply

If you are honest, reliable, and skilled at interacting with people, we can train you for the rest. This is a long-term opportunity with potential for advancement. To apply, please send your resume and cover letter through our online application system or reach out to the shop directly.