Front Office Administrator (Los Angeles)

About This Jobs

Front Office Administrator

Status: Full-time, Non-Exempt
Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Location: Onsite
Requisition Number: 48404

This role offers an hourly wage of $25.00 to $27.29. Compensation will be based on relevant experience.

Overview

This position oversees all on-site front office duties at an APLA Health clinic. APLA Health delivers high-quality, compassionate medical services at no cost or reduced cost, acting as a medical home for over 71,000 patient visits each year. This is an excellent opportunity to contribute in a supportive environment, offering competitive pay and outstanding benefits.

Requirements

• A high school diploma or GED is mandatory; an associate degree is preferred.
• Experience in a medical office OR two (2) years of other customer service experience.
• Familiarity with insurance plans, including Medi-Cal and Medicare.
• Proficiency in Microsoft Office is essential; experience with electronic health records is desirable.
• Exceptional organizational skills, attention to detail, and strong communication abilities are required.
• COVID-19 vaccination and Booster, or a Medical or Religious Exemption, are required.

Essential Duties

• Greet patients and visitors warmly and professionally, both in person and over the phone.
• Arrange appointments to balance patient satisfaction and provider efficiency.
• Register patients and confirm insurance eligibility or sliding fee status at each appointment.
• Update patient financial details, collect payments, and issue receipts.
• Help patients with check-in, registration, and using the patient portal system.
• Protect patient privacy and follow all HIPAA regulations.
• Keep the waiting area tidy and well-organized.

Benefits

• Medical, Dental, and Vision Insurance
• Long Term Disability and Group Term Life with AD&D Insurance
• Employee Assistance Program and Flexible Spending Accounts
• 403b Retirement Plan with 6% Employer Match
• 11 Paid Holidays, 4 Personal Days, 10 Vacation Days, and 12 Sick Days
• Metro reimbursement or complimentary parking

How to Apply

To submit your application for this role, please use the following portal:

https://www.paycomonline.net/v4/ats/web.php/portal/A5559163F67395E0A2585D2135F98806/jobs/356159

Additionally, visit our website at www.aplahealth.org to learn more and apply.

APLA Health is an Equal Opportunity Employer (EEO).